Recover the import duty your business overpaid to Customs

Many importers overpay for years without knowing

Businesses that import a broad range of products, general merchandise, large retail ranges, fast-moving consumer goods (FMCG), electrical goods, parts and components, tend to have the most potential for errors, simply because there’s more to get wrong.

Overpaid duty doesn’t announce itself. Customs won’t flag it, they have no reason to. So it sits there, quietly, often for years, until it is too late to lodge any claims.

The only way to know is to look. We review your import records the way Customs would, recover what’s been overpaid, and flag any risk before it turns into a penalty.

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How we can help your business

Customs compliance reviews

A full, confidential review of your import records to recover refunds and flag risk.

Tariff classification determinations

We secure a formal Customs ruling on how your goods should be classified, so you have certainty.

Recover overpaid Customs duty

When goods are misclassified, duty gets overpaid. We find it and claim it back from Customs.

Disputes and appeals

Customs raised a query, Letter of Intent, penalty or determination? We handle the dispute and motivate your appeal.

Drawbacks, permits and rebate refunds

Applications for drawbacks, permits and refunds under rebate items 521.00 and 522.00.

Technical customs consulting

Straight answers on complex tariff and compliance questions, from experts who deal with them daily.

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Why choose Customs Refund Specialists?

Businesses importing goods into South Africa: let's recover what you've overpaid.