Businesses that import a broad range of products, general merchandise, large retail ranges, fast-moving consumer goods (FMCG), electrical goods, parts and components, tend to have the most potential for errors, simply because there’s more to get wrong.
Overpaid duty doesn’t announce itself. Customs won’t flag it, they have no reason to. So it sits there, quietly, often for years, until it is too late to lodge any claims.
The only way to know is to look. We review your import records the way Customs would, recover what’s been overpaid, and flag any risk before it turns into a penalty.
A full, confidential review of your import records to recover refunds and flag risk.
We secure a formal Customs ruling on how your goods should be classified, so you have certainty.
When goods are misclassified, duty gets overpaid. We find it and claim it back from Customs.
Customs raised a query, Letter of Intent, penalty or determination? We handle the dispute and motivate your appeal.
Applications for drawbacks, permits and refunds under rebate items 521.00 and 522.00.
Straight answers on complex tariff and compliance questions, from experts who deal with them daily.